In an integrated network, everything seems simpler in theory: a single brand, a single management team, processes that are supposed to align naturally. However, in the field, the reality is often less fluid. This food retail group managed 124 stores, but each had its own tools, habits and constraints.
With Synergee, the company succeeded in establishing a common structure without slowing down operations. The result: faster closing of accounts, a clearer view of CAPEX, and anticipated maintenance. A single platform for local, clear and actionable management.
Customer: National food retail group
Network type: 100% integrated (124 stores)
Synergee modules: Reference, Annual Accounts, Works, Contracts, Budget, Maintenance, CSR & Energy, Operational Reporting
CHALLENGES ENCOUNTERED
- Scattered data, difficult to exploit
- Central bodies blind to key indicators
- A firm commitment to preserving the independence of each member
- Few reliable local economic benchmarks
OBJECTIVES
UNIFY PROCESSES, WITHOUT ALLOURDING
Streamline management and gain in efficiency without losing agility in the field.
ACCELERATE CLOSURES AND SIMPLIFY PILOTAGE
Automate data collection, make data more reliable, better monitor discrepancies.
STRUCTURING INVESTMENTS AND MAINTENANCE
Move from reactivity to anticipation for each point of sale.
RESULTS AND PROFITS
- +40% reduction in account processing time
- Each store tracks its budget and visualizes its indicators
- Anticipated maintenance: -25% of emergency interventions
- Prioritized investments thanks to ROI tracking
- Concrete, measurable CSR objectives, monitored by region
"What we've gained is a two-tier steering system. Before, we each did our own thing. Today, we share the same reference points." - Chief Financial Officer
CONCLUSION
Synergee has enabled the group to gain greater control, without burdening the field teams. Today, the management team pilots the project at network level, while each store retains its own visibility. A cross-functional, structuring project aligned with operational challenges.