AGT, specialist in business intelligence for franchise networks,
continues its expansion in Quebec and announces its first customer signature:
PACINI, Italian restaurant chain with 26 restaurants in Canada
Mende, May 15, 2014. Pacini, Canada's leading Italian chain restaurant, has chosen AGT Retail to implement its CRM, centralized information and document management, and activity tracking.
"Our aim is to create a single, reliable, integrated database for all the information in our possession, enabling us to deepen our analyses, consolidate the production of activity monitoring and optimize benchmarking within the network. benchmarking within the network.
Nathalie Lehoux, Senior Vice President and Chief Financial Officer of Restaurants Pacini Inc, adds, "AGT stood out because of the professionalism of its teams, its numerous customer references in the franchise sector and because their solution meets all our needs."
Pacini, Quebec's leading Italian restaurant banner
The banner is particularly innovative. In fact, it was the first restaurant chain to completely eliminate artificial trans fats from its menus, back in 2005. In the same spirit, Pacini committed itself in 2012 to offering specific menus for people suffering from certain food allergies or intolerances, while increasing the nutritional quality of its food offering, notably through the reduction of one tonne of salt per year, without compromising on taste. Also, thanks to the water filtration system installed in the restaurants since 2008, Pacini's customers can obtain filtered, still or carbonated water at the table, offered free of charge in reusable bottles.
The choice of AGT Retail was motivated by the need to bring together all the network's detailed information and monitor restaurant activity
As part of its modernization and development drive, Pacini aims to optimize the centralization of information. The company also wants to compile the best practices applied within the network. In concrete terms, the new CRM's mission is to provide added value thanks to the richness of its document base, which includes documents of all types, including multimedia.
On the other hand, Pacini has set itself the goal of optimizing information analysis and centralizing activity tracking history in a single location. activity tracking, and to produce weekly or periodical tracking reports and analyses for its restaurants.
- Produce schedules and reports
- Make all data reliable and centralized, and facilitate adhoc (customized) analyses
- Consolidate sales information from cash register systems
- Consolidate reporting production
- Set up a dashboard which presents the key indicators to be monitored
- Benchmark restaurants within the network to identify best practices
"We want this project to be the first of many, and our teams are already hard at work", says Laurent Dubernais, CEO of AGT. He adds, "For us, this first signature in Quebec demonstrates the relevance of our solution in the North American market, and confirms our strategy of conquering the international market".
About AGT RETAIL:
For the past 18 years, AGT has been developing SaaS-based management, animation and decision-making solutions to improve the performance of retail and service networks. In concrete terms, AGT offers to centralize and consolidate financial and commercial information, and to analyze it through comparable panels. Over 15,000 users can now benefit from the AGT Retail solution. The aim is to monitor activity in real time, from a simple browser or tablet, and to enable sales outlets to benchmark themselves on the basis of simple, shared and comprehensible indicators.
AGT contributes to the development of over 50 banners, including Midas, Intersport, Second Cup, ORPI, Mr Bricolage, Casino Proximité, Thomas Cook Voyage and Best Western, for a total of 16,000 points of sale.
Thanks to its collaborative approach, AGT provides a real competitive advantage, at an attractive acquisition cost, and boosts network performance. A leader in its market, AGT is expanding internationally with its new multilingual, multi-format version.
For more information: http://www.agt-groupe.com
About Pacini
A veritable institution in the Italian restaurant sector for over 30 years, Restaurants Pacini inc. employs nearly 1,000 people in Canada and has sales of close to $45 million. The company is constantly striving to innovate in order to offer its guests an exceptional, authentically Italian experience. It also stands out for its efforts to promote healthy eating. www.pacini.ca.
Press contact:
AGT RETAIL
Press relations - Christie Genteuil-Boisel
Tel : 01 83 62 32 50
Mail: c.genteuil@agt-groupe.com
