Case studies
How can you optimize your maintenance and works management resources? How to reduce costs?
Sign of of a major French group representing 774 sites in France and Belgium, including 26 affiliates and 111 franchises.
| Central needs | Benefits |
|---|---|
| Simple, reliable, intuitive tool to replace existing system | Save time from the first month and substantial savings from the first year onwards |
| Proactive support services (maintenance and works) | Sharing of information contained in the various modules in read or edit mode, depending on user rights |
| Build a scalable store-centric environment in line with IT-operational and financial needs | The implementation of Synergee enables them to rework and optimize their internal processes. |
| Traceability of quotations and invoices | History and sharing with the various departments concerned (accounting, prime contractor, etc.) |
| Centralization of service providers and monitoring of service quality | Rating system to retain the best-performing suppliers. |
Project challenges
Key points of the project
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Interface with several service providers' systems to automate service request processes.
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Management of preventive and curative budgets by brand.
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Limiting the impact of technical team turnover: a history and traceability of past actions available to new recruits.
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Centralization of equipment for all stores and improved management of related warranties (financial optimization)
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Eliminate excel and manual work orders for greater efficiency and responsiveness.
