Dear customers, dear partners,
In this period of coronavirus pandemic, I want to inform you that Synergee have deployed its business continuity plan in order to ensure the quality of our services.
Synergee is already organized to allow each of its employees to work remotely, in order to ensure its services without exposing them or you, of spreading the virus.
Synergee has implemented the necessary organization to ensure the delivery of all commitments made to you in terms of service level agreement. Our Customer Support, Technical, Project and Commercial teams are and will remain 100% operational throughout the duration of the health crisis. In order to facilitate the work of the latter, and therefore the performance of services and deadlines on your projects, Synergee thank you kindly remind your own teams that to be processed effectively, all requests for assistance must be sent through the ticketing platform available from your Customer Area.
Your usual contacts are at your disposal for any questions you may have. Do not hesitate to ask them.Thank you for your attention and we ask you to believe in the full commitment of each of our employees to continue to serve you despite the current pandemic.
Take good care of yourself and your families.